Compliance

Skygrid System FZCO is committed to operating in full compliance with all applicable laws, regulations, and industry standards governing telecommunications and data privacy.

Regulatory Compliance

We comply with the regulations set forth by the Telecommunications and Digital Government Regulatory Authority (TDRA) of the United Arab Emirates and other relevant regulatory bodies in the jurisdictions where we operate.

Data Protection

We adhere to the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data and international data protection standards, ensuring your information is handled with the highest level of care.

Anti-Spam Policy

Skygrid strictly prohibits the use of its services for sending unsolicited bulk messages (spam). We enforce a zero-tolerance policy and require all customers to comply with applicable anti-spam laws and regulations.

Anti-Money Laundering (AML)

We maintain robust AML procedures in line with UAE Federal Decree-Law No. 20 of 2018 on Anti-Money Laundering. All customers undergo thorough due diligence and KYC verification.

Sanctions Compliance

Skygrid System FZCO complies with all applicable economic sanctions and trade embargoes administered by the UAE, UN, and other relevant authorities.

Quality & Security Standards

We maintain ISO-standard security practices and regularly audit our infrastructure to ensure the highest levels of service quality, reliability, and security for our customers.

Reporting Concerns

If you have any compliance-related concerns or wish to report a violation, please contact us at legal@skygrid.ae.

Last updated: June 2026